Automate the entire guest journey

GuestLeo
Automation
for Apaleo Hotels

Send automated WhatsApp and Email messages, collect guest registration data, deliver digital check-in and door codes, and engage guests throughout their stay.

Guest Journey Automation

Automate Every Stage of the Guest Journey

GuestLeo integrates with Apaleo and communicates with guests automatically

Booking Confirmation

Automatically send WhatsApp and email messages after reservation with welcome information and registration link.

Digital Check-in

Guests complete registration before arrival. Door codes or check-in instructions are automatically delivered.

During Stay Engagement

Send helpful information, upsell services, and answer questions through automated guest chat.

Checkout & Post-Stay

Automatically send checkout instructions and follow-up messages requesting reviews and social media feedback.

Smart Guest Registration Flow

Replace manual paperwork with automated guest registration that works for both individual and group reservations.

Individual Guest Registration

Each guest fills their own registration form securely before arrival.

Group Booking Support

For group bookings the booker simply provides guest contacts and the system sends registration forms individually.

Automatic Data Collection

Guest data is collected and structured before arrival to simplify reception operations.

Built for International Hotels

Communication that adapts to every guest

Multilingual Messaging

Guest communication automatically adapts to the guest language across all stages of the stay.

WhatsApp & Email Automation

Send personalized messages through the channels guests actually use.

AI Guest Chatbot

Guests can ask questions directly in the chat and receive automated answers instantly.

Apaleo Integration

Seamlessly integrates with Apaleo PMS to trigger communication flows based on reservation events.

Trusted by Modern Hotels

" GuestLeo automated most of our guest communication. Our reception team now spends far less time answering repetitive questions. "


Carlos M.

Carlos M.

Hotel Manager

" The registration flow for group bookings is a game changer. We no longer chase guests for documents. "


Anna K.

Anna K.

Operations Director

" WhatsApp communication dramatically improved guest satisfaction and review scores. "


Marco D.

Marco D.

Boutique Hotel Owner

See GuestLeo in Action

Book a demo and discover how to automate your hotel guest journey.